See below for how to connect your B200 or B250 bluetooth card reader to your mobile device and begin taking payments with SwipeSimple.
Directions
- Charge your card reader with the enclosed USB cable. You can either connect the card reader to a computer or power adapter. A full charge may take up to two hours.
- Download and install the SwipeSimple app. The app can be downloaded from the App store or Google Play Store.
- Enable Bluetooth on your device
- Press and hold the power button on the reader until a light starts flashing blue
- Enter the SwipeSimple application. Type in an amount, then tap on Checkout
- Agree or Ok to all permissions asked by your device
- Tap on Select Reader, a white box will pop up with the Reader name to select
- Then you will see “Connected”
Having trouble connecting your device? Follow these troubleshooting steps:
iOS
- Ensure that reader is on and fully charged
- Ensure reader is not paired in Bluetooth settings
- Ensure that permissions are enabled for SwipeSimple
- Open device Settings
- Scroll down to the bottom, where the apps on the device are listed, select SwipeSimple
- Ensure that Bluetooth, Microphone, and Local Network is enabled for SwipeSimple
If reader still does not appear during transaction, try resetting with a paperclip
Android
- Ensure that reader is on and fully charged
- Ensure that permissions are enabled for SwipeSimple
- Open device Settings
- Go to Apps and select SwipeSimple
- Go to Permissions
- Ensure that all permissions are enabled (likely Location, Microphone, Storage, and Camera)
- If reader still does not appear as option during transaction, try enabling the location on the device
- Open device settings and go to Location
- If OFF, toggle ON
- If ON, toggle OFF, then back ON
If reader still does not appear as option during transaction, try resetting with a paperclip
Note: it may be helpful to un-pair the reader in the Android Bluetooth settings after this reset
Other important notes:
The B200 and B250 Bluetooth readers can only be paired to one device at a time. Ensure the Bluetooth reader is not paired with another device. If the reader is paired to another device, please select "Forget This Device" in the Bluetooth settings and try again.