Contact us

Merchant Support

If you’re a merchant that needs help with anything account related (payments, hardware, fees, etc): please reach out to your Merchant Service Provider.

Not sure who your Merchant Service Provider is? Click the orange ❓Help button at the bottom right of the screen and write Who's my Merchant Service Provider? in the message box. Provide your DBA for faster service.

Reseller Support

Are you a reseller who has questions or needs troubleshooting support?

  • Phone support: Call us at (800) 783-5596. Our hours are Monday–Friday from 9am–6pm EST.
  • Email support: To email us, click the orange ❓Help button at the bottom right of your screen.

General feedback

Have suggestions for the SwipeSimple Support Center? Need to reach out about something else? Just click the orange ❓Help button on the bottom right corner of your screen and leave us a message.

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