Contact us

Merchants

As a merchant, you can sign up for SwipeSimple in two ways:

  • Through our partner network of Merchant Service Providers
  • Directly from CardFlight, with an offering called SwipeSimple Connect

Please start a chat with the SwipeSimple support assistant for any question about your account or the SwipeSimple platform. Share a few details about what you need, and the assistant will help you with your questions or connect you with the team best equipped to help.

Start a chat

Have questions about your account?

Your Merchant Service Provider has access to your complete account details and can make certain changes on your behalf. When you start a chat, the assistant will confirm this and route your request to your provider or to SwipeSimple Support, whichever is the right fit for your situation.

Looking for a phone number to call? 

On SwipeSimple mobile and terminal, select the sidebar menu and choose Support. Select the first option which is the name of your Merchant Service Provider and you will find their phone number listed.

From SwipeSimple Web, click on the question mark in the bottom right-hand corner and select 'Learning and Support' to find the phone number for your Merchant Service Provider.


Partner Support

Are you a SwipeSimple Reseller Partner who has questions or needs troubleshooting assistance? Please start a chat with the SwipeSimple support assistant, and our team will be glad to help.

Start a chat

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