As a merchant, you can sign up for SwipeSimple in two ways:
- Through our partner network of Merchant Service Providers
- Directly from CardFlight, with an offering called SwipeSimple Connect
Signed up through a Partner? (Most Common)
For the best support experience, please contact your Merchant Service Provider directly. They have access to your complete account details, can make changes to your account, and are equipped to assist with any questions about SwipeSimple or your merchant account.
The contact information for your Merchant Service Provider can be found in SwipeSimple.On SwipeSimple mobile and terminal, select the sidebar menu and choose Settings. In the Support section, select the first option which is the name of your Merchant Service Provider and you will find their phone number listed.
From SwipeSimple Web, click on the question mark in the bottom righthand corner and select 'Learning and Support' to find the phone number for your Merchant Service Provider.
Signed up through SwipeSimple Connect? (Available since September 2023)
Merchants who signed up through SwipeSimple Connect should contact the SwipeSimple Support team.
- By phone: (800) 783-5596. Our hours are Monday–Friday from 8am–8pm EST.
- By email: support@swipesimple.com
Partner Support
Are you a SwipeSimple Reseller Partner who has questions or needs troubleshooting assistance?
- Call us: (800) 783-5596. Our hours are Monday–Friday from 8am–9pm EST.
- Email us: support@swipesimple.com