Merchants
As a merchant, you should contact your Merchant Service Provider for assistance
How to find your provider’s phone number
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Option 1: Check the SwipeSimple app or web dashboard. Your provider’s contact details, including their phone number, are usually listed in your account.
- In the app: Open the left-hand menu, navigate to Support, and you'll find your MSP's contact information.
- In the web dashboard: Click Support in the left-hand menu, you'll find your MSP's contact information on this page.
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Option 2: Chat with our assistant
- If you cannot find the phone number, or you do not have access to the app or the web dashboard, click the orange chat button in the lower right corner of this page. Our automated assistant can look up your provider’s information for you.
Partner Support
Are you a SwipeSimple Reseller Partner who has questions or needs troubleshooting assistance? Please click the orange chat button in the lower right corner of this page and our automated assistant will attempt to help you. If it can't find the answer you are looking for, it can help you open a support ticket with us.
Don't have an account yet?
As a merchant, you can sign up for SwipeSimple in two ways:
- Through a partner network of Merchant Service Providers
- Directly from SwipeSimple, with an offering called SwipeSimple Connect
If you would like to sign up via one of our Reseller partners, visit our Partners Page where you will find the various resellers who also offer our payments processing solution.
If you choose to apply directly with SwipeSimple Connect, you can begin your application process now by selecting the Get started button on our SwipeSimple Connect webpage. A member of our sales team can answer any questions you have.
