If you’re a merchant that needs help with anything account related (payments, hardware, fees, etc): please reach out to your Merchant Service Provider.
Not sure who your Merchant Service Provider is? Click the orange ❓Help button at the bottom right of the screen and write Who's my Merchant Service Provider? in the message box. Provide your DBA for faster service.
Are you a reseller who has questions or needs troubleshooting support?
- Phone support: Call us at (800) 783-5596. Our hours are Monday–Friday from 9am–6pm EST.
- Email support: To email us, click the orange ❓Help button at the bottom right of your screen.