Frequently Asked Questions
General
- Does SwipeSimple have a public API for integrations?
- How do I fix a Selected Payment Device Error Message?
- Can SwipeSimple accept international cards?
- How do I update my SwipeSimple Mobile App?
- What card brands are accepted by SwipeSimple?
- How do I sign up for an account on SwipeSimple?
My account
- How do I change or reset my password?
- How do I update my bank account for funding?
- Why don't I see my money in my account?
- How can I change my account information?
- I can't access a setting on my account. How do I get this setting updated?
- How do I add or edit user accounts?
Managing my business
- FAQ: Refunds in SwipeSimple
- How do I view tips I have accepted?
- How can I customize my receipts?
- Can I restrict my employee’s user settings?
- Does SwipeSimple support HSA and FSA cards?
- Can I use SwipeSimple without an internet connection?