How can I change my account information?

Many account changes are possible by logging into the SwipeSimple website. Admin users can manage settings like taxes, tipping, and customization of receipts, invoices and more. Other account details such as your deposit account, address on file, owner information, batch settlement time, and more will be managed by the company through which you initially signed up for SwipeSimple. 

Merchants sign up for SwipeSimple in two ways:

  • Through a partner network of Merchant Service Providers 
  • Directly from CardFlight with an offering called SwipeSimple Connect

Did you sign up for SwipeSimple through one of our partners? (Most Common)

Merchants who signed up through one of our partners will have their SwipeSimple  account managed through their Merchant Service Provider. Your Merchant Service Provider will have access to your account details and will be able to process your account update request. 

If you aren’t sure who your Merchant Service Provider is, click the❓Help button at the bottom right of the screen and write Who's my Merchant Service Provider? in the message box. Be sure to include your business name (DBA) so that we are able to look up the information for you.

Did you sign up through SwipeSimple Connect? (Available since September 2023)

Merchants who signed up through SwipeSimple Connect and require assistance with changing account information such as address on file or deposit information should contact the SwipeSimple Support team. Submit a written request by clicking the Help button below or email us.

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