Voiding a transaction

Voiding a transaction is generally available for any transaction which has not batched yet. Once a transaction is included in a batch and the settlement process has begun, it is unable to be voided. The refund option will continue to be available. 


To void a transaction in the SwipeSimple Application, navigate to the sidebar menu and click 'Transactions.' Select the transaction you wish to void. Tap Void to void your selected transaction.

If the void option is not displayed, the transaction can no longer be voided.

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