This feature is only available for merchants using SwipeSimple Mobile Application V6.3.0 and above who process through TSYS or Fiserv Omaha.
To access your Current Batch screen, follow these steps:
- Open the side menu of the SwipeSimple Mobile app.
- Click on the option called "Current Batch".
The Current Batch screen provides an easy way for you to view transactions included in your current batch. It shows the following information:
• Total transaction amount in the batch
• Total tip amount in the batch
• Total refund amount in the batch
• Your scheduled batch time
Please note: this screen will only display the most recent 50 transactions in your current batch. If your current batch contains more than 50 transactions, the total will only reflect the visible transactions in a batch.
If you want to manually close your batch before the automatic batch time, you can do so from the Current Batch screen. Just tap on "Close Batch" located at the top right of the screen.
When you tap on "Close Batch", you will be asked to confirm if you wish to close your batch early. If you decide to close it early, SwipeSimple will attempt to close the batch again at the scheduled batch time. Any additional transactions you make after manually closing the batch will be settled at the automatic batch time.
If you want to change your automatic batch time or find out which processor your account uses, you should contact your Merchant Service Provider.
The contact information for your Merchant Service Provider can be found in SwipeSimple.
On SwipeSimple mobile and terminal, select the sidebar menu and choose Settings. In the Support section, select the first option which is the name of your Merchant Service Provider and you will find their phone number listed.
From SwipeSimple Web, click on the question mark in the bottom righthand corner and select 'Learning and Support' to find the phone number for your Merchant Service Provider.