The History page lists transactions by date with the most recent transactions at the top. Pull and release the screen to refresh list of transactions. Tap on any transaction to view transaction details.
The transaction history shows the transactions for the merchant account you currently have selected in Settings. Member users see only the transactions they have taken; admin users see all transactions on the selected merchant account.
Transaction summary
Transaction summary includes:
- Transaction status
- Transaction number (system generated)
- Transaction date and time
- Card details
- Card details include card brand, transaction type, last 4 digits of the card, and cardholder name (listed as Customer). For ACH transactions, the last 4 digits of the bank account number are shown instead of a card number, and an orange ACH icon appears in place of the card brand.
- Customer information
- Full list of items and discounts
- Tip
| You can also issue a full or partial refund, or send a receipt from the transaction summary page. For ACH transactions, the Void button is available for up to 5 days and the Refund button is always available. ACH refunds are for the full amount only; partial refunds are not supported for ACH. |
Transaction Details
Transaction Details include:
- Transaction ID
- Date & Time
- Method (Keyed, Tapped, Dipped, Swiped, On File)
- Taken by
- Auth Code
- Reference Number
- AVS Result
- Decline Reason
- Merchant account name
- Card brand and last four digits
- Cardholder name
- Signature
| For ACH transactions, the Card Details section is replaced by an ACH Details section showing the Bank Name, a masked bank account number, a masked routing number, and the Account Type. The Signature and AVS Result sections are not shown for ACH transactions. |