Invoices are payable in a web browser through a simple web form. Customers can pay by credit/debit card. Merchants with ACH-enabled accounts, will also show an ACH option for the customer to pay by bank draft. The information below shows the two differences between paying by card or ACH.
Paying an Invoice by Card
The cardholder will receive an email or text message that includes a link to pay an Invoice Cardholders will see business name, any itemized details for the Invoice, and a section to complete with their payment information. There is an optional checkbox cardholders can use to save the card on file for future use.
Once paid, they will be emailed a receipt with the transaction details
A merchant is able to resend invoice emails and texts to their customers from the Invoices tab on the SwipeSimple Dashboard
Unpaid Invoices can be edited. Edited Invoices retain the same link. An edited Invoice will display a message in the Invoice header that the Invoices has been updated to reflect the most recent changes.
Paying by ACH
When a customer opens an ACH-enabled invoice, they'll see two payment method tabs: Card and Bank Account (ACH).
If they select Bank Account (ACH), they'll be asked to provide:
- First Name
- Last Name
- Routing Number
- Account Number
- Account Type (checking or savings)
Depending on the account configuration, they may also be asked for:
- Birth Year or last 4 digits of their SSN
- Billing Address
| Note: SwipeSimple automatically determines which fields are required and only displays what's needed. Customers will only see fields relevant to their payment. |
Before submitting, customers must check an authorization checkbox confirming they authorize the payment. This is required for all ACH transactions.
On successful submission, customers see the same confirmation screen shown for card payments.
For more information about how ACH on Invoices works, check out ACH on Invoices and ACH on Invoices - FAQ
When ‘Prompt for tip’ is selected, an Invoice will also include a section for your customer to add a tip. Below the payment form, there will be five options: three prepopulated customizable percentage suggestions, No Tip, and Custom Tip to allow your customer to enter a free form dollar amount.