A booking type is anything a customer can book, such as a haircut, a yoga class, or a room rental. Booking types are listed by category, and the order on the Booking types page is the order customers see on your booking page.
Create a Booking Type
- To create a booking type go to Booking types > Add a booking type.
- Choose your booking type
| Booking Type | Use Case |
|---|---|
| Individual booking | One customer books a time with a staff member |
| Group class | Several customers book into the same scheduled session. You also set the class capacity and schedule. |
| Space or equipment | A customer reserves a room, booth, court, or piece of equipment |
- You’ll need to fill out the booking type information to create it. The table below breaks down what each option is.
| Section | Purpose |
|---|---|
| Basic info | The name customers see and an optional description |
| Category | The category it appears under |
| Duration & buffers | How long it lasts, plus optional time blocked before or after for setup or cleanup. Buffers are not shown to customers. |
| Pricing | The price |
| Collect at booking | No payment, Deposit (a percentage or a dollar amount), or Full payment (see related article) |
| Booking settings | In person or video call (Google Meet); whether customers choose their staff member; who can be booked; the colour used in your calendar |
| Customer questions | Name, email, and phone are always collected. Click Add a question to ask for anything else. |
| Status | Booking is active. Inactive types do not appear on your booking page. |
| Note: Be sure to select at least one staff member under who can be booked. A booking type with no staff selected does not appear on your booking page. |
Reorder booking types and categories
On the Booking types page, drag the grip handles to reorder types within a category, or drag a category label to reorder categories.
To add or rename categories, go to Settings > Categories.
Delete a booking type
- Navigate to Booking Types and click the respective booking type.
- Scroll to the bottom of the editor page and change Booking is active toggle to off.
- Click the Delete booking type button to delete it.
