Your Merchant ID was issued by the company through which you initially signed up for SwipeSimple and is not displayed or available in the SwipeSimple application
Merchants sign up for SwipeSimple in two ways:
- Through a partner network of Merchant Service Providers
- Directly from CardFlight with an offering called SwipeSimple Connect
The contact information for your Merchant Service Provider can be found in SwipeSimple.
On SwipeSimple mobile and terminal, select the sidebar menu and choose Settings. In the Support section, select the first option which is the name of your Merchant Service Provider and you will find their phone number listed.
From SwipeSimple Web, click on the question mark in the bottom righthand corner and select 'Learning and Support' to find the phone number for your Merchant Service Provider.