How do I change or reset my password?

You can request to reset your password from either the SwipeSimple Mobile or Terminal Application and from SwipeSimple's website. You will need to have access to the email account associated with your SwipeSimple account to complete a password reset.

From the app

From the app, select Forgot Password from the login page.

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Enter your SwipeSimple login email address to receive instructions for creating a new password. These instructions will be emailed to you.  After the temporary password is used, it will require you to reset your password. Passwords must be a minimum of 10 characters and the last four passwords cannot be reused

From SwipeSimple.com

From SwipeSimple.com, select the login button on the top right corner of your screen. From the next login page click Forgot Password.  

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Enter your SwipeSimple login email address to receive instructions for creating a new password. These instructions will be emailed to you. 

Locked out? 

Too many failed attempts to log in will result in being locked out of your account. You may wish to reset your password at this time or wait the lockout period. If you need assistance with logging in after a lockout, please contact your merchant service provider. 

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