- Ensure that the merchant is on the latest version of the SwipeSimple application.
- All permissions are enabled for the SwipeSimple application.
- Ensure reader has been charged for at least 2 hours.
- Bluetooth is enabled on your mobile device
- If the reader is not automatically detected during the sale, please verify that the reader is paired in the bluetooth settings of the device and try again.
- Please ensure that both your device and card reader are within 10-15 feet.
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