The Swift card readers do not require any prior pairing with your device.
- Make sure your device has the latest version of the SwipeSimple app installed.
- Ensure your card reader has been charged for at least 2 hours.
- Confirm that your device is running on iOS version 10.0 and above
- Ensure both your device and card reader are within 10-15 feet of each other.
- Make sure Bluetooth is enabled on your device
Other important notes:
The Swift Bluetooth readers can only be paired to one device at a time. Ensure the Bluetooth reader is not paired with another device. If the reader is paired to another device, please "forget" the reader in the Bluetooth settings of the device and try again.