In the SwipeSimple application on the terminal, open the sidebar menu and tap 'Transactions.' Navigate to the transaction that you wish to refund. Tap the refund button at the bottom of the transaction details. Enter the refund amount (full or partial) and tap to proceed.
Refunds on SwipeSimple Terminal must be performed on the terminal the transaction was originally processed in order to be completed. Card details for the original transaction will be required. This can be done by using the original card and swiping, dipping or tapping, or by keying in the original card details.