SwipeSimple supports Visa, Mastercard, American Express & Discover cards. If you're having an issue with processing a transaction using one of these card brands, there may be limitations imposed outside of the scope of SwipeSimple.
Still Need Support?
Did you sign up for SwipeSimple through one of our partners? (Most Common)
Merchants who signed up through one of our partners will have their SwipeSimple account managed through their Merchant Service Provider. It's best to connect with your Merchant Service Provider for questions or troubleshooting. If you aren’t sure who your Merchant Service Provider is, click the orange ❓Help button at the bottom right of the screen and write Who's my Merchant Service Provider? in the message box. Be sure to include your business name (DBA) so that we are able to look up the information for you.
Did you sign up through SwipeSimple Connect? (Available since September 2023)
Merchants who signed up through SwipeSimple Connect should be configured to accept all card brands listed above. If there is a processing issue with one of those card types, click the orange ❓Help button at the bottom right of the screen to contact the SwipeSimple Customer Support team.